We are Ganaa Lifesciences Pvt. Ltd., an Indian based Rehabilitation Centre based in New Delhi, India.

Hereafter Ganaa Lifesciences Pvt. Ltd. will be referred to as Ganaa.

The privacy and security of Ganaa customers and users (“You” or “Your”) are of primary importance for us. This privacy policy is intended to help you better understand how we collect, use and store your personal information that we collect about you when you use our websites, our mobile applications, our other products and services that are available on or through our websites, and other users’ websites that use our services, while you are logged in to your account with us.

It is applicable to the end-user who uses the Ganaa products, services, or applications or simply visits the website. By using any of the Ganaa services, you are agreeing to the terms of this privacy policy and, as applicable, the Ganaa Terms & Conditions.

This privacy policy only addresses activities on our site and our servers. It does not govern the collection and use of information by our customers, our partners, or other companies that we do not control, nor by individuals not employed or managed by us. If you visit a website that we host, mention, or link to, another entity may collect your personal information. So, you should review its privacy policy before providing the site with information.

We may update this privacy policy from time to time in order to reflect, for example, the changes related to operational, legal, or regulatory reasons.

What kind of information do we collect? When do we collect and use them? And how do we share the information?

We collect from you various types of information such as personal contact information, account login information, demographic information & interests, information from computer/mobile devices, websites/communication usage information, market research & consumer feedback, and third-party social network information.

We will only collect information where it is necessary and also if it is relevant to our dealings with you. We may collect your title, name, gender, email address, postal address, delivery address, telephone number, mobile number, fax number, payment details, payment card details or bank account details, and Internet Protocol (IP) address. Further, the list consists of the personal information received from your social networking sites through which you have registered to the website including name, profile picture, email address or friends list, and any information made public in connection with that social media service and such other personal and non-personal information that may be required to access and operate the website.

We do not process sensitive personal data in the course of our business, if necessary, to process your sensitive personal data for any reason, we rely on your prior express consent and compliance with applicable law.

Under no circumstances, we rent, trade or share your personal information that we have collected from you with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.

Notwithstanding anything to the contrary, the website shall not be held responsible for any loss, damage, or misuse of the information provided by you.

Protection and access to collected information

We provide you with a safe and secure shopping experience on our website. Our information security systems apply to people, processes, and information technology systems on a risk management basis. We provide stringent and effective security measures on our website. It is our policy to never send private information, such as your credit card number, via e-mail, IM, chat, or other unsecured means. The information related to your credit card or debit card details is accessed by third-party payment services and we don’t have access to this kind of information.

Recommend you to adopt all internet safety practices, because we cannot guarantee the absolute security of your personal information as no method of transmission over the electronic storage is 100% secure.

We also reserve the right to remove, at our sole discretion, any content or material posted by a user which may be of defamatory or sexual nature or offensive to other users in any manner. For these kinds of activities, we will take appropriate legal action against such users in accordance with our Terms of Use.

This privacy statement does not extend beyond this website. When visiting a site linked to from this website, we recommend that you read the privacy statement of that site.

Cookies

We store small text files called Cookies in your device in order to enable various features of our apps. They are used to store user preferences and trends which can be used to improve user experience. We use web beacon information for a variety of purposes, including but not limited to, site traffic reporting, unique visitor counts, advertising, email auditing and reporting, and personalization.

Cookies may also be used for our marketing efforts. We also use Google Analytics and other third-party analytics providers to help measure how users interact with our website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with the website. We and these third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to your site. We collect and use data from Google’s demographic reporting (such as age, gender, and interests) to identify trends in the usage of our website. Such information is only used internally by us. You can opt out of Google Analytics for Display Advertising and customize Google Display Network ads using Google Ads Settings. You can also use the Google Analytics opt-out browser plug-in to prevent your data from being collected and used by Google Analytics.

Third parties cannot collect any other personally identifiable information when you accept Cookies in your browser settings. If you do accept a Cookie, you hereby agree to our use of any information collected by us through that Cookie. Any such information collected will only be used for improving the website experience.

We may allow third-party service providers, like advertisers, to place and read their own cookies, web beacons, and similar technologies to collect data and/or personal information through services. This data and/or personal information are collected directly and automatically by these third parties, and we do not participate in these data transmissions, and these third-party cookies are not covered under this privacy policy.

Personal Data of Children

Ganaa do not intentionally gather personal information from visitors who are under the age of 13, and if it collects, it will be only under the guidance of the parent or guardian.

Compliance with Laws and Law Enforcement

We process your personal data as needed to comply with laws and regulations.

Changes in Privacy Policy

Ganaa reserves the right to change the privacy policy from time to time and we sincerely recommend you to check periodically the privacy policy available online.

Content on Website

The individuals featured in any visuals on this website are professional models and not actual patients of Ganaa. Models’ appearance is for illustrative purposes only.

Contact Information

We value your opinions. If you have questions or concerns with respect to our privacy policy, please feel free to contact us