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    Frequently Asked Questions

    The need for rehabilitation treatment is typically determined after a thorough evaluation by a qualified mental health professional, such as a psychiatrist or clinical psychologist. They assess the severity of the condition, the individual's safety, and the need for structured care. If a professional has recommended rehab for you, it’s usually based on their assessment of your condition. However, if you haven’t consulted with a mental health expert yet, we encourage you to reach out to us. We offer consultations and can help determine whether rehabilitation treatment is the right step for you.

    Yes, We carefully assesses each patient individually to ensure the most effective and tailored treatment plan based on their specific psychiatric disorder or type of addiction. We also consider factors such as age, gender, socio-economic background, medical history, etc. to provide personalized care.

    In most cases, the optimum duration of a rehabilitation program typically ranges between 30 to 90 days, depending on the severity and chronicity of the patient’s condition. Discharge planning is a collaborative process between the medical team, the patient, and their family, ensuring that the patient is ready to transition back to everyday life with the necessary support systems in place for continued recovery.

    While many newer health insurance policies in India are beginning to cover mental health and rehabilitation programs, coverage can vary. It’s important to check with your specific insurance provider for details.

    We focus on holistic well being addressing all bio-psycho-social dimenstions, combining ancient wisdom with modern science. A day in our rehabilitation center is thoughtfully structured with a strong focus on achieving sustainable results. The morning often begins with calming yoga or meditation sessions to center the mind and prepare for the day ahead. Everyday psychiatric and psychologist sessions are conducted with patients and as needed with their families. Throughout the day, patients can engage in diverse activities that promote creative outlets for expression, involvement, bonding with nature, social interaction, etc., enhancing the overall therapeutic experience and creating a sense of community among patients. Some of the activities we organize are sound healing, fun outdoor/indoor games, nature treks, gardening, music/dance/drama/art therapies, massages, celebrations, etc. We believe that every moment spent in our center is an opportunity for healing and personal development, and our schedule reflects our commitment to nurturing the mind, body, and spirit of each patient.

    Psychiatrist: Conduct daily assessments of patients and reviews their medication to ensure effective management of mental health conditions. They work closely with psychologists to develop individualized treatment plans tailored to each patient's unique needs.

    Psychologist: Provide psychotherapy and counseling to patients and their families, offering personalized sessions, psychoeducation, and family involvement to ensure a holistic approach to patient well-being.

    Nurse: Conduct assessments, manage medications, providing therapeutic support, facilitating activities, and collaborating with other healthcare professionals to improve patient outcomes. They also advocate for patients, educate them and their families, and help ensure a safe, supportive environment conducive to recovery.

    Non-Clinical Therapist: Plan and conduct ancient as well as modern group activities and therapies throughout the day, that promote focus, bonding with nature, social interaction, etc., enhancing the overall therapeutic experience and creating a sense of community among patients.

    Attendant-Buddy: Ensure patient safety and comfort. They are trained to monitor patients closely, provide emotional support, and communicate any concerning behavioral changes to the clinical team, fostering a safe and supportive environment.

    Yes, we carefully consider each patient’s medical history, including any complications, ensuring that our treatment plans align with their specific medical needs.

    Post-care consists of periodic reviews with a psychiatrist, therapy sessions with a psychologist, and, for those dealing with addiction, participation in Alcoholics Anonymous (AA) or Narcotics Anonymous (NA) sessions and personalized sessions with addiction counselors.

    Friends and Family

    Start by recognizing the signs of their struggle and gently initiate a compassionate conversation about your concerns. Listen without judgment and educate yourself about their specific issues and the benefits of rehabilitation. Encourage them to consider professional help and offer assistance with researching facilities and making appointments. Address any fears they may have about rehab and create a support plan for them during and after their treatment. Be patient, as they may initially resist the idea, but remain persistent in showing your care. Lastly, take care of your own well-being as you support them through this journey.

    The family plays a vital role in mental health rehabilitation, serving as a crucial support system for the patient’s recovery. Their involvement includes providing emotional and practical support, participating in therapy sessions, and engaging in open communication to foster a positive environment. Families can help identify triggers that may affect the patient’s mental health. Additionally, they ensure continuity of care after discharge by supporting ongoing therapy and medication management. By advocating for the patient’s needs, families enhance the effectiveness of rehabilitation and contribute to a more supportive recovery journey.

    The frequency and timing of calls or visits are typically regulated to ensure they align with the patient's progress and therapeutic goals. In some cases, immediate family members may be allowed to stay with patients requiring special care. Also, an adult family member has to mandatorily stay with a child or minor during the rehabilitation program as we understand the importance of support from loved ones during treatment, especially for younger individuals. To keep the family informed on the patient's progress, we assign a psychologist who will provide regular updates, in addition to the daily WhatsApp updates you receive.

    Non-voluntary Patients

    Dealing with these patients requires a compassionate and structured approach focused on safety, communication, and collaboration. We prioritize the safety of the patient and staff by creating a calm environment and removing any harmful objects. We use empathetic communication and active listening to de-escalate tensions. We engage a multidisciplinary team to develop personalized care plans and implement de-escalation techniques. We involve therapeutic activities to redirect focus. In extreme cases, we utilize crisis intervention techniques and conduct post-incident reviews to improve future responses. This comprehensive approach fosters a therapeutic relationship and supports the patient's recovery. We also offer crisis intervention for acute mental health issues; our trained psychiatrists and psychologists, are available around the clock. Our centres are continuously monitored by CCTV, and in case of any incident, our security team responds immediately.

    Yes, we have tied up with professional ambulance services to offer patient rescue services to safely transport individuals from their homes to our rehabilitation centers. Our trained professionals ensure the process is handled with care, dignity, and in a non-confrontational manner. This service is especially useful when a patient is resistant or unable to travel to the facility on their own due to their condition.

    Acute psychiatric care is a specialized treatment for individuals experiencing severe mental health crises requiring immediate attention. This is offered to patients with severe mental illnesses, suicidal ideation or behavior, aggressive tendencies, acute substance abuse issues, psychotic episodes, or those unable to care for themselves. The primary goal of acute psychiatric care is to stabilize patients, ensure their safety, and initiate appropriate treatment strategies, facilitating their transition to ongoing rehabilitation as needed.

    Facilities

    We provide an aesthetically soothing, safe and comfortable home-like stay with nutritious meals tailored to dietary needs as well as all-day dining. Additionally, personal care services and 24/7 support from trained staff ensure patient safety and assistance with daily activities. We offer daily housekeeping, laundry services and 24/7 security. Recreational amenities and organized activities promote relaxation and social interaction, while transportation services facilitate appointments and outings. We also have ambulance services available for handling any emergency situations.

    Yes, we do provide attendants. We call them buddies. They are trained to monitor patients closely, provide emotional support, and communicate any concerning behavioral changes to the clinical team, fostering a safe and comfortable environment for patients.

    If a patient has underlying medical conditions (like diabetes, hypertension, etc.), we ensure that these are managed alongside mental health treatment. We also ensure that in the event of an emergency, the patient is promptly taken to the nearest hospital for immediate treatment.

    We offer specialized facilities for women, ensuring comfort, privacy, and safety. This includes female-only wards and access to female psychologists and staff. Personalized treatment plans address gender-specific needs. Additionally, 24/7 security and attentive staff create a nurturing environment, helping women feel secure and supported throughout their recovery journey.

    We offer a diverse range of cuisines, including Indian, Italian, Chinese, etc. ensuring a variety of tastes and preferences are catered to. Our primary focus, however, is on the nutritional value of the food we serve. We believe that high-nutrition meals are essential to the recovery process and overall well-being.

    The use of phones and laptops is allowed depending on the doctor's approval based on the patient's treatment plan. While devices may be used, there are usually specific guidelines regarding when and how they can be used. We offer complimentary Wi-Fi.

    Going outside for work meetings or personal commitments is generally subject to specific guidelines and the approval of the treatment team. Patients may be allowed to leave the center with an attendant or a staff member, especially if they are not yet fully stable or are still in the early stages of treatment. In some cases, patients might be permitted to attend appointments or meetings alone if deemed appropriate by their psychiatrist or psychologist, based on their progress and stability. It's crucial to discuss any needs for external commitments with the treatment team to ensure it aligns with the overall recovery plan and therapeutic goals.

    Addiction

    Yes, there are effective treatments for drug addiction, including psychological therapies, pharmacological interventions, and support groups such as Alcoholics Anonymous (AA) and Narcotics Anonymous (NA), which provide essential resources and community support for individuals seeking help.

    Detoxification, or "detox," in a rehabilitation setting refers to the process of cleansing the body and mind of toxic substances, such as drugs and alcohol. This process is supported by medical professionals who prescribe medications and multivitamins, alongside implementing necessary dietary changes to facilitate a healthier recovery.

    Signs of addiction can manifest in various ways, including a loss of interest in personal and professional activities, compulsive behaviors, neglect of responsibilities, social withdrawal, and noticeable physical changes such as weight loss or deterioration in appearance.

    Yes, addiction can contribute to the onset of various mental health disorders, including alcohol-induced depression, cannabis-induced psychosis, substance-induced bipolar disorder, and several others.

    The Alcoholics Anonymous (AA) and Narcotics Anonymous (NA) 12-Step programs are structured recovery support systems aimed at helping individuals overcome alcohol and drug addiction. These programs are rooted in a spiritual foundation, encouraging participants to acknowledge a higher power while following a series of twelve steps that promote self-reflection, accountability, and personal growth. Members benefit from a supportive community that fosters shared experiences and mutual encouragement, alongside the confidentiality that allows for open discussions about struggles with addiction. With features like sponsorship and ongoing meetings, the 12-Step programs emphasize continuous personal responsibility and offer a pathway to long-term sobriety, making them globally recognized as effective methods for recovery.